Price Guarantee Policy:

We really do try our absolute best to always offer the best prices on all of our products.

If you see a product you purchase from us advertised at a lower price from another online store within three months of your purchase, simply let us know by phoning 1300 832 527 or emailing hello@verticalgardensdirect.com.au and we will refund you the difference.

Our 100% Price Guarantee has some limitations:

Our 100% Price Guarantee applies to advertised retail prices only, it does not apply to sale prices.

• Only valid for standard RRP advertised pricing excluding any sales or discounts
• Conditional offers, such as package deals, cash back, bonus, bulk purchase, limited quantity, or promotions such as EOFY sales, Click Frenzy and buy one, get one free offers are not eligible.
• Trade, special event, club or membership offers, or prices not available to the general public Clearance, seconds or refurbished lines, or ex-demo or display offers are not eligible.
• The item must be in stock and available for immediate delivery from the competitor.
• The competitor must be an online-only store (no retails locations or market sales).
• The website cannot be a discounter or auction website (ie; eBay, Gumtree.)
• The competitor must be an Authorized reseller of the product/s.
• The Price Match Guarantee includes the item price and the shipping charges, it excludes GST.

If you have any questions regarding our products, services or policies please Contact Us, we are more than happy to answer any of your questions and have a chat.